Refunds and/or exchanges will be offered within the first 60 days of your purchase. If 60 days have passed since your purchase, you will not be offered a refund or exchange. You will be responsible for paying shipping costs associated with returning or exchanging your item(s).
Eligibility for refund or exchange:
- Your item must be unused and in the same condition that you received it. This includes unaltered, undamaged, stain free, free of pet hair, fragrance free, with original tags intact.
- Items must be in the original packaging.
- Clearance items cannot be returned.
- Partial refunds are not granted.
- Shipping costs are non-refundable.
Please send items for refund or exchange to:
Intricate Lineage
11601 Shadow Creek Pkwy #111-688
Pearland, TX 77584
Once your return or exchange is received and inspected, an email confirmation will be received notifying you of either rejection or approval of the request.
If approved, the refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within timely fashion depending on your financial institution.
Price adjustments will not be offered for any previous orders.